• Phone: 1-800-758-2193
  • Hours: Monday-Sarturday 9:am to 9pm and Sunday 11:am -4:pm eastern time

We ship out orders Monday-Friday. Orders placed on the weekend and select holidays are processed on the next business day. All orders are processed and shipped out within 1-2 business days of order except for items that are pre-ordered or Custom-made orders.

SHIPPING RATES:

The price of shipping is calculated based off your location. Once you provide your address at checkout, you will see your shipping options. Some of the rates are calculated live with an estimated date of arrival. Note that some of the brands we carry have predetermined shipping rates for specific regions/country.
We offer free standard shipping on select items, also with orders above $99.99 to Canada and the US. With standard shipping, your order will arrive in 6-14 days depending on your location. Browse our free shipping deals.

CUSTOMS AND DUTIES FOR INTERNATIONAL SHIPPING:

When a package is shipped, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. We are unable to predict which of these fees, if any, will be applied, and we do not calculate or collect these fees or taxes.
Please note that you are responsible for any taxes, duties and customs that may be generated during delivering of your order. Oditexfashion does not have any responsibility on these additional charges that may apply.
Customs policies vary widely from country to country and you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original estimated delivery time.

PACKAGE REFUSAL

Customers who refuse their delivery will be responsible for shipping charges and any incurred customs duties or import taxes.
All orders will be processed and shipped within 1-2 business days of order via USPS First Class Package, DHL, UPS and FEDEX Internationally accept for pre-order and custom-made order. Customer will be sent a shipping confirmation when order is shipped. Please allow up to 2-3 weeks from ship date for delivery.

Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact a local post office for further information concerning custom duties or fees.